The business entity Questionmark LLC Belgrade (hereinafter: Questionmark or we) uses cookies via its website: www.questionmark.rs (hereinafter: Website), through which it collects data about the user during every interaction with the Website, which, as a rule, is not personal in nature.

More information about cookies can be found below.

COOKIE NOTICE

For the proper functioning of the Website, providing a better user experience, and improving the Website, the Website stores a certain amount of information (cookies) on the user’s device. Storing cookies on the user’s device implies that the user is aware that the site uses cookies and has consented to this in accordance with this notice and by selecting the appropriate option provided by Questionmark during the visit to the Website.

The user can also disable the use of cookies at any time through the relevant settings in the web browser they use to access the site. In this way, the user withdraws or denies consent for the use of cookies. If cookies are blocked, the user can still browse the site, but some features may not be available.

What is a cookie?

Cookies are text files stored on a user’s device that are created while the user visits the Website. When the user accesses the Questionmark Website again, the site can retrieve data from the user’s device contained in the cookies. Through cookies, we collect information such as: the name of the web browser used to access the Website, the name and type of the user’s device, operating system, domain name, the computer’s Internet Protocol (IP) address, the date and time of site access, the web addresses of pages through which the user accessed the site, and other similar information.

What types of cookies do we use?

The Website uses several types of cookies that differ in purpose, duration, and the website that integrates them (the Website itself or third parties).

The purpose of cookies can be to ensure the proper operation and improvement of the Website, as well as to track user behavior for statistical analysis (such as visits and site usage) and marketing purposes.

Temporary cookies store temporary data, such as information related to a specific purchase on the site, which is deleted from the device after the user closes their web browser.

Permanent cookies, on the other hand, are used to ensure the proper and improved functioning of the site. For registered users, they make access easier, while Questionmark can better understand user needs and accordingly improve the site’s performance.

Questionmark uses cookies associated with analytics services provided by Google (Google Analytics). Google Analytics is a service for analyzing website traffic and usage and provides a software development package. In addition, Google Analytics and Google Tag Manager are tools for tracking user behavior on the site and gathering site visit statistics.

Visiting the site also triggers the use of cookies by Facebook for delivering advertisements. Facebook’s cookies collect statistical data related to site visits, such as the number of visits, average time spent on the site, and which pages were visited.

Questionmark also uses several cookies that ensure a secure visit to the website.

How to disable cookies

By blocking cookies, the user prevents them from being stored on their device. All cookie settings can primarily be managed in the web browser, although if cookies are blocked, some site features may not be available.

Additionally, the use of cookies related to visiting the Website can be fully or partially disabled by selecting the appropriate option provided to the user at the beginning of the site visit. Users can choose to block all cookies, regardless of their purpose, except for necessary cookies required for the basic functioning of the site.

On 01.10..2025.

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